Frequently Asked Questions

All Filminz subscriptions are simple, one-time payments with no contracts or hidden fees. They do not renew automatically, giving you complete control. Once your subscription expires, you decide if and when you would like to renew. No obligations, just flexibility and transparency.

You can pay securely using credit or debit cards through our trusted payment partners. All transactions are encrypted and processed via a secure payment link sent directly to your email, ensuring your Filminz purchase is safe and fully protected.

After confirming your payment, we will email your subscription details including your M3U link and login credentials. This usually happens within 10 minutes. In exceptional cases, processing may take up to 2 hours.

You can install the IBO Player app on multiple devices, but streaming is limited to one device at a time per subscription. This ensures the best possible streaming quality for every customer.

Yes, your Filminz subscription works worldwide as long as you have a stable internet connection. In certain regions, you may need to use a VPN or contact our support team for a dedicated server address to ensure smooth streaming.

We offer flexible plans of 1, 3, 6 or 12 months. Every package includes access to 35,000+ live TV channels, 150,000+ movies and series, TV Guide (EPG), catch-up viewing and VOD, all in stunning FHD and 4K quality. Plans start from just A$9.99.

Filminz works on almost any device via the IBO Player app, including Amazon Fire TV Stick, Android TV boxes, Samsung and LG Smart TVs, Apple TV, iPhone, iPad, Windows PC, macOS, MAG boxes, Formuler boxes and Hisense Smart TVs.

Yes! We offer a Try 1 Month so you can test Filminz risk-free and experience our premium IPTV streams in FHD and 4K before committing to a paid plan. Simply fill out the Try 1 Month form on our homepage or contact us via WhatsApp.

For optimal performance, we recommend at least 15 Mbps for FHD streaming and 25 Mbps for 4K content. Most Australian NBN plans comfortably meet these requirements. A wired Ethernet connection is recommended for the best experience.

Visit our Setup Guide for comprehensive step-by-step instructions on installing IBO Player on any supported device. The process takes just 1 to 2 minutes, and our support team is available 24/7 to assist if needed.