Privacy Policy

Last updated: January 1, 2026

Filminz is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights when you use our Service at https://filminz.com.

1. Information We Collect

1.1 Information You Provide

• Account information: Name, email address, phone number
• Payment information: Billing details via our secure payment provider. We do not store full card numbers.
• Support communications: Messages sent to [email protected]

1.2 Automatic Collection

• Usage data: Pages visited, session duration, subscription status
• Device information: Device type, OS, IBO Player version
• IP address: Region detection and fraud prevention
• Session cookies for authentication; analytics cookies for improvement

2. How We Use Your Information

We use your data to deliver the Service, process payments, provide support, improve the Service, send service communications, prevent fraud, and comply with Australian legal obligations. We do not sell your personal data to third parties.

3. Data Sharing

We share data only with payment processors, infrastructure providers, and legal authorities when required by law.

4. Data Retention

Data Type	Retention
Account data	Subscription + 90 days
Payment records	7 years
Support tickets	2 years
Usage/log data	90 days

5. Your Rights

Under the Australian Privacy Act, you may access, correct, delete, restrict, or port your data. Contact [email protected]. We respond within 30 days.

6. Data Security

TLS/SSL encryption, encrypted storage, access controls, and regular security reviews.

7. Children

Not directed at children under 13. We do not knowingly collect data from minors.

8. Contact

Email: [email protected]
Website: https://filminz.com